At The Elyrian, we value your trust. Whether you’re customizing elite teamwear or repping bold, artistic streetwear, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

1. Information We Collect

We collect two types of information:

A. Information You Provide

  • Name, email address, and phone number
  • Shipping and billing address
  • Payment details (processed securely via trusted third-party providers)
  • Custom order inputs (e.g., team names, logos, design notes, sizes)

B. Information We Collect Automatically

  • IP address
  • Device and browser type
  • Pages you visit, time spent on site, and your navigation behavior
  • Referral sources (e.g., Instagram, search engines, etc.)

2. How We Use Your Information

We use your data to:

  • Process your orders and ship your products
  • Communicate with you about your purchases
  • Personalize custom teamwear or product recommendations
  • Respond to support or design inquiries
  • Improve our website and services
  • Share updates, offers, and promotions (only if you opt in)

3. Sharing Your Information

We never sell or rent your data. We only share it with:

  • Payment gateways (for secure checkout)
  • Shipping and logistics partners (to deliver your orders)
  • Web hosting and analytics providers (to operate and improve our website)

All partners are required to handle your data securely and respectfully.

4. Cookies & Tracking Technologies

We use cookies to:

  • Keep your cart saved
  • Remember your preferences
  • Analyze visitor behavior to optimize site performance

You can choose to accept or reject cookies via your browser settings.

5. Your Rights & Choices

You can:

  • Request access to your personal data
  • Update or delete your information
  • Unsubscribe from promotional emails anytime
  • Ask for a full copy of the data we’ve collected about you

To do so, just contact us at contact@theelyrian.com and we’ll take care of it promptly.

6. Data Security

We use industry-standard SSL encryption and secure technologies to keep your information safe. While no system is 100% impenetrable, protecting your data is a top priority for us.

7. Children’s Privacy

The Elyrian does not knowingly collect personal information from anyone under the age of 13. If we become aware of any such data, we will delete it immediately.

8. Policy Updates

We may update this Privacy Policy as needed. When we do, we’ll post the new version here and update the “Effective Date” at the top. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about our privacy practices, please reach out:

📧 contact@theelyrian.com
 🌐 www.theelyrian.com